Shipping policy

Thank you for supporting Mockingbird. All orders are processed within 2–4 business days after purchase. During high-volume periods such as product launches, processing times may take slightly longer. Shipping rates are calculated at checkout based on your location. Estimated delivery times are 3–7 business days after shipping for orders within the United States and 7–21 business days for international orders, where applicable. Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances beyond our control. Mockingbird operates on a limited-release model, and all orders are fulfilled on a first-come, first-served basis. Once an order ships, customers will receive a confirmation email with tracking information; please allow up to 24 hours for tracking updates to appear. Customers are responsible for providing accurate shipping information at checkout. Mockingbird is not responsible for delays, losses, or failed deliveries caused by incorrect or incomplete address details. If an order is marked as delivered but has not been received, customers are encouraged to contact the shipping carrier directly. While we are happy to assist, when possible, Mockingbird is not responsible for carrier-related delays or losses. If you have any questions regarding shipping or your order, please contact us at loganmabry@mockingbirdmade.net or reach out via Instagram at @mockingbird.tx